Before you register at Lolajack, take five minutes to read this guide — it could save you time and money.
Before You Start
- Make sure you are of legal gambling age in your jurisdiction (usually 18 or 21).
- Have a valid email address and a unique, strong password ready.
- Prepare a proof of identity (passport or driver’s license) for verification later.
- Set a budget for gambling and stick to it – never chase losses.
- Check the casino’s license information; most reputable casinos display it at the footer.
- Read the terms and conditions carefully, especially bonus wagering requirements.
Creating Your Account
- Visit the casino’s website and click the “Sign Up” or “Register” button.
- Fill in the registration form with your personal details: name, date of birth, address, and contact information.
- Choose a username and password. Enable two-factor authentication (2FA) if available for extra security.
- Select your preferred currency and any welcome bonus you wish to claim.
- Agree to the terms and conditions and submit the form.
- Check your email for a verification link and click it to activate your account.
- Log in and complete your profile by adding payment methods and verifying your identity.
Wagering Calculation
Understanding wagering requirements is crucial for any bonus. Suppose you claim a 100% match bonus up to $200 with a 35x wagering requirement on the bonus amount. If you deposit $100, you receive $100 bonus. The total amount to wager before withdrawal is $100 (bonus) × 35 = $3,500. Some casinos also require wagering on deposit + bonus. For example, 35x (deposit + bonus) means wagering = ($100 + $100) × 35 = $7,000.
Game contributions vary: slots usually count 100%, while table games may count only 10% or 20%. For example, if you play blackjack with 10% contribution, a $10 bet only contributes $1 towards the wagering requirement. So if you must wager $3,500, you’d need to bet $35,000 on blackjack to clear it.
Formula: Required Wagering = (Bonus Amount) × Wagering Multiplier. If deposit is included, Required Wagering = (Deposit + Bonus) × Multiplier. Then calculate effective amount needed based on game contribution: Effective Bets Needed = Required Wagering / Contribution Percentage.
Example: $100 bonus at 35x, playing slots (100% contribution): $100 × 35 = $3,500 needed in bets. If you play roulette (20% contribution), effective bets needed = $3,500 / 0.2 = $17,500.
Is It Safe?
The casino operates under a valid license from a reputable authority such as Curacao eGaming or Malta Gaming Authority. It uses SSL encryption to protect your data and employs random number generators (RNGs) for fair play. Third-party audits from firms like eCOGRA or iTech Labs ensure game fairness. However, players from the EU should note that winnings from Curacao-licensed casinos may be subject to local income tax, unlike MGA-licensed ones. Always verify the license and read user reviews.
Financial Operations
Deposit and withdrawal methods vary by region. Common options include credit/debit cards, e-wallets like Skrill and Neteller, bank transfers, and cryptocurrencies. Processing times differ: deposits are usually instant, while withdrawals may take 1-5 business days for e-wallets and longer for bank transfers. A typical minimum withdrawal is $20-50, and maximum limits may apply per transaction or month.
| Method | Deposit Time | Withdrawal Time | Minimum (Deposit/Withdrawal) |
|---|---|---|---|
| Visa/Mastercard | Instant | 1-3 business days | $10 / $20 |
| Skrill | Instant | Up to 24 hours | $10 / $20 |
| Neteller | Instant | Up to 24 hours | $10 / $20 |
| Bank Transfer | 1-3 business days | 3-7 business days | $20 / $50 |
| Bitcoin | Instant (pending network) | Up to 2 hours | $20 / $50 |
Always verify your account before requesting a withdrawal to avoid delays. Some casinos require wagering of at least 1x of deposit before withdrawal.
Common Problems & Fixes
- Problem: Unable to log in. Fix: Check if caps lock is on, clear browser cache, or reset password via the “Forgot Password” link.
- Problem: Verification documents not accepted. Fix: Ensure documents are clear, in color, and match the name on account. Use PDF or JPG format under 5MB.
- Problem: Withdrawal pending for days. Fix: Contact live chat support to check if verification is complete. Some casinos have a review period of up to 48 hours.
- Problem: Bonus not credited. Fix: Confirm you entered the bonus code during deposit. Check if the bonus has terms like minimum deposit amount or specific payment methods.
- Problem: Game not loading. Fix: Update your browser, enable Flash if required, or try a different device. Some games may be restricted in your region.
Worth Knowing
Responsible gambling is key. Set deposit limits daily, weekly, or monthly in your account settings. Use session time reminders to avoid playing too long. If you feel you need a break, self-exclusion options allow you to block your account for a period or permanently. The casino also offers links to gambling help organizations like GamCare and Gambling Therapy.
FAQ
How long does it take to withdraw winnings?
Withdrawal times vary by method. E-wallets typically process within 24 hours, credit cards 1-3 days, and bank transfers 3-7 business days. Verification may add extra time initially.
What is the minimum deposit amount?
The minimum deposit is usually $10 for most methods, but some e-wallets may have a $20 minimum. Check the cashier page for exact amounts.
Can I claim a bonus with cryptocurrencies?
Yes, some casinos offer bonuses for crypto deposits, but terms may differ. Read the bonus conditions carefully.
Is my personal information secure?
The casino uses 128-bit or 256-bit SSL encryption to protect data. It does not share your details with third parties without consent.
What games contribute most to wagering requirements?
Slots usually contribute 100%, while table games and live dealer games contribute less, often 10-20%. Video poker may vary. Always check the terms.
Can I set a deposit limit?
Yes, responsible gambling tools allow you to set daily, weekly, or monthly deposit limits. You can adjust them in your account settings, but increases may take effect after a cooling-off period.
What happens if I don’t meet wagering requirements before the bonus expires?
Any remaining bonus funds and associated winnings are forfeited. You may still withdraw your original deposit if no wagering on deposit is required.
How do I self-exclude?
Contact customer support through live chat or email to request self-exclusion. The timeframe can range from one month to permanent. You will be unable to log in or create new accounts.